{"id":11750,"date":"2022-06-10T10:08:44","date_gmt":"2022-06-10T08:08:44","guid":{"rendered":"https:\/\/secureus.se\/?page_id=11750"},"modified":"2026-03-13T14:03:39","modified_gmt":"2026-03-13T13:03:39","slug":"kundservice","status":"publish","type":"page","link":"https:\/\/secureus.se\/en\/kundservice\/","title":{"rendered":"Customer service"},"content":{"rendered":"
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Contact us<\/strong><\/h1>\n

Please feel free to contact us using the information below.<\/p>\n

We will respond to enquiries relating to actual purchases or orders as soon as possible and within 48 hours at the latest. In the event of a complaint or return, please try to provide as much detail as possible. Fill in the form on this link www.secureus.se\/retur<\/a><\/strong>
\nEnter the order number and attach images if necessary.<\/p>\n

E-mail<\/strong>: secureus@secureus.se
\nE-mail invoice questions and invoice<\/strong>: invoice@secureus.se
\nOrganization number<\/strong>: 559189-7383
\nVAT<\/strong>: SE559189738301
\nEori<\/strong>: SE5591897383
\nTel<\/strong>: +46 31 70 70 201 (We speak English and Swedish)<\/em><\/p>\n

\ud83d\udd53 Exchange opening hours:<\/strong>
Monday\u2013Thursday: 10:00\u201316:00
Friday: 10:00\u201315:00
\n
\n<\/em>Bank account \u2013 Swedbank<\/strong>: 8327-9,764 699 157-5
\nBank transfer<\/strong>: 172-5126<\/span><\/p>\n

Payment by invoice and e-invoice for companies and organizations<\/strong><\/h2>\n

We now offer payment by invoice in two ways:<\/p>\n

    \n
  1. \n

    Order via email, and<\/p>\n<\/li>\n

  2. \n

    Check out directly with invoice at checkout.<\/p>\n<\/li>\n<\/ol>\n

    To order with invoice via email, please send the following information to SECUREUS@SECUREUS.SE<\/a><\/p>\n

    \u2022 Desired product and quantity of each product (please include article number or link)
    \n\u2022 Billing address
    \n\u2022 Delivery address (please note that we cannot deliver larger products to box addresses)
    \n\u2022 Contact person's name and telephone number
    \n\u2022 Any invoice references or other desired markings on the invoice
    \n\u2022 Desired type of invoice: PDF via email or E-invoice.<\/p>\n

    After we receive your order and do a quick credit check, we send you an order confirmation. Once the order has been shipped, we will notify you of the tracking number.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Kontakta oss V\u00e4lkommen att kontakta oss via nedanst\u00e5ende uppgifter. Vi svarar snarast och senast inom 48 timmar p\u00e5 f\u00f6rfr\u00e5gningar som r\u00f6r faktiska k\u00f6p eller best\u00e4llningar. Vid eventuell reklamation eller retur,<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11750","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/pages\/11750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/comments?post=11750"}],"version-history":[{"count":5,"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/pages\/11750\/revisions"}],"predecessor-version":[{"id":163184,"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/pages\/11750\/revisions\/163184"}],"wp:attachment":[{"href":"https:\/\/secureus.se\/en\/wp-json\/wp\/v2\/media?parent=11750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}