Personal data

Generally

In connection with registration and ordering, you provide your personal data; name, address, e-mail and telephone number. This means that you agree to us storing and using your data in our operations to fulfill our commitments to you. When you click on order in our online store, or when you register as a customer at secureus.se, or register for our newsletter, you agree that secureus.se stores the information we need to be able to fulfill our commitments to you, such as your order or mailing of newsletters.

The personal data controller is Secureus Sverige AB, organization number 559189-7383, Solvändegatan 6, 441 58 Alingsås. For questions about our processing of personal data, you can contact us via: secureus@secureus.se

Your personal data will mainly be processed within the EU/EEA. Certain information that the customer chooses to provide via social media, where secureus.se is present as well as via our digital marketing, may be stored in other countries via, for example, FaceBook, Instagram, Trustpilot and Google, based on the agreements you as a consumer have entered into with these parties.

The personal data is saved as long as it is necessary for the purpose for which you provided the data. Your personal data may be saved for a longer period of time if it is necessary to fulfill a legal obligation under applicable law, or for us to be able to establish, enforce or defend legal claims.

Any complaints regarding our handling of data are made to Secureus as below and, if necessary, also to The Swedish Privacy Protection Authority.

Secureus Sweden AB via secureus@secureus.se

Your rights under the GDPR

According to the GDPR, you have the right to register extracts, correction, deletion of data, restriction and the right to object and to data portability. Below you can read more about what this means:

• Right to register extracts: You have the right to know which personal data we handle about you. At your request, we provide free of charge written information about our processing of your personal data.
• Correction of incorrect information: You have the right to request that we correct incorrect or incomplete information about you. You who have a customer account can also log into your account and correct any incorrect information that is there.
• Deletion of certain data: Under certain conditions, you have the right to request that we delete your personal data, for example if the personal data is no longer necessary for the purpose for which we collected the personal data. Or if you object to an interest balancing of legitimate interest that we have done and there is no support for our legitimate interest. As well as if the personal data is processed in an illegal manner or if the personal data must be deleted to fulfill a legal obligation. Despite your request for deletion, in some cases we still have to save your personal data based on legal requirements such as accounting and tax legislation or, for example, if we have to retain certain data in order to establish, enforce or defend legal claims.
• Right to restriction of processing your personal data: In certain cases, you have the right to request a restriction of our processing of your personal data. For example, if you have contested that your personal data is correct, you can request restriction of processing for a period of time that gives us the opportunity to check whether the personal data is correct.
• Right to object to our processing of personal data: You have the right, under certain conditions, to object to our processing of your personal data. You have the right to object to processing based on the legal basis of our legitimate interest. Please note that we may continue to process your data, even though you have objected to the processing, if we have compelling legitimate reasons for the processing which outweigh your privacy interest.
• Right to data portability: You have the right to request a copy of the personal data you have provided to us in a structured, commonly used and machine-readable format. Provided that it is technically possible, which is determined by Secureus Sverige AB, you also have the right to request that we transfer this personal data to another personal data controller. The right to data portability applies to personal data that is processed in an automated way and is based on an agreement with you.

Sharing of personal data

Secureus Sverige AB may share your personal data with partners such as businesses that provide IT services and payment solutions. These then only process your personal data on behalf of Secureus and according to Secureus' instructions. Secureus then takes measures to ensure that your personal data is handled securely and with a level of protection relevant to the purpose when transferred to or shared with such selected partners.

Secureus may also share your personal data with companies that process your personal data independently without us controlling how the personal data is processed, for example companies that handle transport of goods and payment solutions such as Klarna. Secureus only discloses your personal data to such businesses in order to fulfill our commitments to you as a customer, for example companies within IT services and financial accounting. When your personal data is shared with such businesses that are independent personal data controllers, your personal data is handled in accordance with what is stated in that company's information on personal data.

In addition, Secureus may in exceptional cases share your personal data with authorities if we are obliged by law to do so or in case of criminal suspicion.

E-mails from third parties or concerning goods or services that are not directly related to our business do not occur. In the case of membership mailings, you as a customer can easily unsubscribe via a link in the email. This can happen without you as a customer having to log in or the like.

The purposes for which your personal data is processed

Secureus primarily processes your personal data in order to fulfill our commitments to you as a customer, such as administering your user account, handling your order, customer service matters and for marketing as well as sending information. Information about each purpose and the legal basis for our processing is presented below.

To handle you as a customer

When you order goods from secureus.se, we ask you to enter, for example, your name and contact details in order to be able to handle your order.

We need other personal information such as contact details and payment information to be able to administer and deliver your order and provide service. The legal basis is that the processing is necessary for Secureus to be able to fulfill the agreement with you as a customer. If you do not provide the information that we request when ordering, you as a customer cannot complete the order.

Secureus also saves your order history, which is information about which goods you ordered, quantity, date and price. Secureus saves that history to be able to provide you as a customer with the right service after the order, as well as to handle any complaints, and requirements under current legislation. The legal basis for this processing is our legitimate interest in being able to provide you as a customer with the right service and to be able to make any assessments, fulfill our obligations and safeguard our rights in connection with complaints.

Secureus also processes your contact details and your order history for the purpose of carrying out market research and providing you as a customer with news and information. The legal basis for this processing is Secureus' legitimate interest in conducting such surveys in order to be able to evaluate and improve our e-commerce and our offer to you as a customer.

Your data may also be processed so that we can fulfill our legal obligations, such as according to the Accounting Act.

Your data is processed as long as it is needed for us to be able to administer the order and provide service to you as a customer, as well as to handle any complaints and requirements regarding legislation, however no longer than one year after your order if we do not have a legal obligation to save them longer.

For those who have a customer account

When you create a customer account on secureus.se, you fill in information such as name, address, e-mail and mobile number. You can log in to "My Account" at any time and update your personal data. Secureus processes the data to create and administer your account. The legal basis for this processing is our legitimate interest in providing and administering your customer account.

When you place an order logged into the customer account, the purposes and legal grounds described above under "To handle you as a customer" also apply. However, you can order products on secureus.se without registering a customer account.

If accounts are inactive and there is no legitimate business need to retain them (for example, to enable future access to services or history), your account will be deleted if you have not logged into the account or placed an order for 1 year or notified us that you wish keep the customer account.

For those who are in contact with customer service

When you contact customer service, Secureus processes the personal data you provide to us so that we can administer your customer service matter. We save your data as long as the case is ongoing and delete the data no later than one year after the case is closed. The legal basis for this processing is our and your legitimate interest in handling your case. Your data may also otherwise be processed so that we can fulfill our legal obligations according to law such as the Product Safety Act.

For those who visit secureus.se

When you visit secureus.se, we collect information about your IP address (see also our information about cookies). Other companies also do the same when visiting secureus.se in connection with the use of third-party cookies. How this happens and how you can limit or turn off cookies in your browser is described in the section below Information about cookies.

Secureus uses your IP address to prevent intrusions, incidents and other misuse of our services at secureus.se, to keep statistics on visitors and to make updates and improvements. The legal basis for this processing is our legitimate interest to prevent abuse and to have a well-functioning e-commerce.

Links to other websites

Secureus.se may contain links to other websites. This information about personal data only applies to secureus.se. Secureus Sverige AB is not responsible for other websites' personal data handling and you are therefore encouraged to check the information about personal data that applies to the website in question.

Information about Cookies

Generally

A cookie is a small text file that is stored on, and on subsequent visits retrieved from, your computer, tablet, mobile phone or similar device when you visit secureus.se. Cookies are used on many websites to give a visitor access to various functions. Cookies also enable the website to remember information about your visit in order to give you as a visitor a better user experience.
According to the Electronic Communications Act, which entered into force on 25 July 2003, anyone who visits a website with cookies must receive information about:

• That the website contains cookies.
• What these cookies are used for.
• How cookies can be avoided.

If you do not accept cookies in your browser, much of the functionality on the pages will not work. This is because the website will think it is a brand new visitor for every page load. If you do not want to accept cookies, your browser can be set so that you automatically refuse the storage of cookies or be informed every time a website requests to store a cookie. Through the browser, previously stored cookies can also be deleted. See your browser's help pages for more information.

Secureus.se uses cookies that are necessary for the website, as well as cookies for settings and analysis. Furthermore, there are third-party cookies, which means that the cookie does not come from us but from someone else. Secureus.se uses third-party cookies to analyze the use of the website in order to constantly develop our business and the user experience for you as a customer. See more information about specific third-party cookies below.

Our cookies:

• Necessary
  These cookies are necessary for the website to function correctly and securely. Therefore, these cannot be selected out. Necessary cookies enable basic functions on the Website such as navigating between different pages and for purchasing functionality.
• Settings
  These cookies allow the website to remember information that changes how the website functions or is displayed. Cookies for Settings are Non-Necessary Cookies, which, unlike Necessary Cookies, are not absolutely necessary for the website to function.
• Analysis
  These cookies help secureus.se to improve the website by understanding how you as a visitor use it. This is done by collecting anonymized information about, for example, purchase behaviour, click patterns and times. Cookies for Analysis are Non-Necessary Cookies, which, unlike Necessary Cookies, are not necessary for the website to function.
• Use of Google Analytics/Tag Manager (third party cookie)
  Secureus.se uses Google Analytics and Google Tag Manager which are accepted products from Google and which use cookies to understand on a general level how visitors interact with the website. The information in these cookies, including your IP address, will be provided to Google, stored and used via Google Analytics on servers in the USA. If you as an internet user specifically want to avoid being tracked by Google, Google itself provides the following service: https://tools.google.com/dlpage/gaoptout

Deactivation of Cookies

You, as a visitor to secureus.se, have the opportunity to actively make choices for your handling of cookies via an information box, which you as a user are met with when you visit the website. Your approval is required for the use of cookies, but not for cookies that are required to enable the service that you as a user have requested (so-called Necessary Cookies). You therefore choose yourself before entering the website whether you want to accept non-necessary cookies or not.

By clicking on the option "Allow All", you approve the use of all cookies. By clicking on the "Allow Selection" option, you approve only the cookies you have selected yourself, i.e. cookies in addition to Necessary cookies. You can also reset the settings via the browser and then make new choices via the initial information box.

In addition, you have the option to turn off or limit the use of cookies via your browser's security settings. Use your browser's help function for information on how to do this.

If you choose the option "Reject", turn off or limit cookies on the website, it may mean that you cannot use all services and functions on the website.

Changes to this Information

Secureus reserves the right to make changes to this Information on personal data. Changes are also published on secureus.se.

Last update of this Information: 2023-09-15